Certificate in Business English

This skill-based Certificate in Business English programme is specifically tailored towards the professional environment. 

This programme will enhance the candidates’ skills and give them a chance to tackle business-style language and situations, better equipping you for the business world. Not only will these lessons and resources promote practical skills and knowledge, but they will also contribute to their confidence in using English.

Full-time – 1 year 6 months

Part-time – 3 years


5 Days
40 hours
8 hrs per day
Next Intake


100% FREE Programme

  • FULLY funded.
  • FREE Tablet.
  • FREE Certificate of Achievement from Kings University College.
  • For Individuals and job seekers: increase your chances of success in today’s tough job market.
  • For Employers: if your staff are the face of your company then, equip them with the English tools and speaking confidence which they need to give them that professional edge.


  • Retrenched workers looking to upgrade their professionalism for today’s competitive market. Complimentary for EIS contributors.
  • Companies who would like to boost their value and profile through staff personal development. Complimentary for Socso contributors.
  • Individuals looking to enter the workforce with an advantage.


Newly Hired

  • For employees hired after July 1st, 2020
  • Paid at least 2 months of SOCSO contributions

Required documents: The employer should apply through the Penjana Kerjaya Perkeso online system

How to apply? (By employers only ): https://penjanakerjaya.perkeso.gov.my/login.php

Retrenched Workers

  • Retrenched workers for 60+ days
  • SIP approved applicants only

Required documents: Approved Sistem Insurans Pekerjaan (SIP) application

How to apply? (By individuals only): https://eis.perkeso.gov.my/eisportal/insured/login


Learning Outcomes

  • Confidently present and describe items and events with professionalism
  • Formally make requests and offers
  • E-mail effectively with clear structure and articulation
  • Present and support arguments constructively
  • Use appropriate tone and style according to the context of the situation
  • Match the audience with the purpose and medium of communication

Learning Activities

Candidates will find that they are highly motivated and will embrace the activities we set forth with great enthusiasm, as all of our interactive activities are targeted to help them meet their communication goals.
The learning activities include:

  • Role-playing & Simulations
  • 1-on-1 Feedback Sessions
  • Confidence-Building Techniques


DAY 1: Social interaction + Making short presentations

  • Meeting & greeting
  • Engaging conversation and prompting
  • Conversational techniques
  • Telephone skills
  • Email skills
  • Text messaging
  • Word building
  • Appropriate structure

DAY 2: Effective interaction in meetings + Talking about the company

  • Agreeing and disagreeing
  • Composition
  • Job profile
  • Discussing plans, strengths, weaknesses, staff, organization & structure, market position, competition, development

DAY 3: Appropriate-level grammar instruction + Types of business communication

  • Review and practice
  • Making and changing appointments
  • Writing presentations

DAY 4: A glossary of business terms + Meeting styles

  • Critical vocabulary
  • Planning
  • Leadership
  • Language skills

DAY 5: Cultural difference + Voice

  • How culture affects the way we speak
  • Common expressions
  • Social responses
  • Projection
  • Pronunciation
  • Showing enthusiasm
  • Contrastive stress
  • Stress in phrasal verbs and tonality